Support

Last updated April 5, 2025

Welcome to the support page for Glimpse, your simple voice journal powered by AI. Here you’ll find help using the app, information about your account, privacy details, and how to contact us if you need assistance.

What is Glimpse?

Glimpse is a private voice journal that helps you record thoughts, transcribe them instantly, and explore them through an AI-powered chat. It’s a tool for mindfulness, reflection, and personal insight—like having a conversation with your own memories.

Using the App

Sign-In:Glimpse uses Apple ID for sign-in. No passwords, no usernames—just simple, secure access.
Voice Entries: Tap to record your thoughts, then watch them transcribe instantly. You can also add photos.
AI Features: Use your AI tokens to ask questions about past entries, expand ideas, or gain insights.
Free vs Premium: All users get a few free AI tokens. After that, a Premium subscription unlocks unlimited entries and 200 tokens/month.

Note: All your data stays on your device or your iCloud—we never store your entries on our servers.

Subscriptions and Billing

Subscriptions are handled through Apple
To cancel, manage, or get a refund, visit your Apple ID settings
Uninstalling the app does not cancel your subscription

Age Requirement

You must be at least 16 years old to use Glimpse. If local laws require a higher age for app usage, you must meet that requirement.

Connectivity

Some features require an internet connection—like using AI or syncing with iCloud. Cellular or Wi-Fi data charges may apply depending on your provider.

Wellness Disclaimer

Glimpse is for general well-being and is not a medical or mental health app. If you’re in distress or managing a condition, please consult a licensed professional.

About AI Responses

Glimpse uses third-party AI services to help generate responses from your entries. AI outputs are meant to inspire or reflect—not to diagnose, advise, or guarantee results.

Always use your judgment when interpreting AI responses.

Data Storage & Privacy

We do not store your content on our servers.
Everything stays on your phone or iCloud (if enabled).
If you delete the app without backing up, your data may be lost permanently.
We never sell or share your personal data.

Feedback & Support

We love hearing from you. If you send us feedback or suggestions, you agree that we can use them to improve Glimpse—but your journal content always stays yours.

Legal Info

Company: Get a Glimpse, LLC
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Jurisdiction: Delaware, United States
Terms of Service: Governed by Delaware law. You agree to our terms by using the app.

Contact Us

We’re here if you need us!
hello@glimpseapp.ai